Leadership Principles Playbook
For GMs, AGMs, Chefs and floor leaders — your job description defines the what, these principles define the how
Everything starts with you. You lead by example.
This playbook is a working resource for managers and leaders across both our restaurants and our corporate support center. Our seven Leadership Principles guide every decision we make — including the management decisions no job description covers.
For restaurant leaders
GMs, AGMs, chefs and floor leads — how the standard holds shift by shift, in front of guests and in front of your team.
For corporate leaders
Department leads and support-center managers — the same principles, applied to the teams backing every property.
The seven principles
THE FOUNDATION
What these principles protect
Every Leadership Principle in this playbook is how Atlas's Employee Core Values and Pillars of Operation show up in the way you lead, shift by shift — the principles are the how; these are the why.
Employee Core Values
Pillars of Operation
01
Quality of Product
02
Hospitality
03
Environment
Say it out loud
Caught someone being great? Put it on the Recognition Wall.
Public praise costs nothing and lands harder than a quiet thank-you at the end of a shift. If someone saved a table, covered a section or trained a new hire well, name them where the whole company can see it.
Give a shout-outWhy recognition matters here
Our teams face guests all day, every day, and the pace does not let up. Being seen for good work is what keeps the energy and the morale in the room. A shout-out today is often the reason someone shows up ready tomorrow.
